The Process
Six phases, clearly structured.
Every purchase is different – but the path follows a pattern that works. You'll always know where you stand and what comes next.
01Phase
Getting to know you
Understanding what you truly want.
We start relaxed, with an open conversation: What are you looking for? Where do you want to be? A finca with sea views, a stylish apartment in Palma, a villa with a pool? We listen carefully – to budget and intended use too – so we know right away what fits you.
- Personal first conversation
- Clarity on location, use, and budget
- No pressure, no sales meeting
02Phase
Pre-selection
From our own portfolio and trusted partnerships.
Now it gets specific: we pick the best properties for you – from our own top portfolio or from trusted partnerships. Whether videos, virtual tours, or carefully crafted exposés, you get everything you need to make a good choice. We explain the context around region, use, and legal questions.
- A curated selection – not endless lists
- Videos, virtual tours, exposés
- Context on region, use, and law
03Phase
Viewing
Like a VIP, honestly evaluated.
We design your viewing day the way it should be: exclusive, well organized, tailored to you. You'll get all the relevant facts, a transparent assessment, and an honest read on the condition, legal situation, and potential of every property. With a good dose of Mallorcan ease – for a relaxed, positive experience that makes you look forward to coming home.
- Custom-organized viewing day
- Transparent assessment of every property
- Honest read on condition, law, potential
04Phase
Negotiation
Getting the best deal – without pressure.
We help you put together your offer and advise on price negotiations, handover dates, and extras like included furniture. With deep market knowledge we get you the best result – calmly, factually, always in your interest.
- Offer preparation and price strategy
- Terms and handover negotiated
- Furniture and extras settled clearly
05Phase
Closing
The right professionals, coordinated.
We bring the right professionals together for you: lawyer, tax advisor, notary – everything you need is in place. Reservation, preliminary contract, notary appointment – step by step we walk with you to the handover of keys.
- Lawyer, tax advisor, notary – coordinated on request
- Reservation and preliminary contract
- Guidance through to handover of keys
06Phase
After the purchase
We stay by your side.
Even after the purchase, we don't leave you on your own. We help with registrations, tradespeople, property management, and everything that still wants sorting – so the purchase turns into actually arriving.
- Registrations and paperwork
- Tradespeople, management, home services
- Our insider network is open to you
In the middle of one of these phases and need a quick sparring partner?
Quick callOur Promise
Three things that always hold true.
Listen.
We talk less than other brokers. We only suggest something once we've understood.
Pre-select.
You won't get endless lists – just a few, carefully vetted suggestions, with context.
Stay honest.
If a property doesn't fit, we say so. Even if the sale takes longer because of it.
Who's with you
A small team, close to you.
We're not a brokerage chain with branches – we're a tight crew that accompanies Mallorca with conviction, instead of selling it.
We're not motivated by the quick close, but by you actually living well at the end. We take our time, we listen, we say honestly what fits and what doesn't – and we're still there after the purchase. Three minds, one attitude: calm, personal, on your side.
Frequently Asked
What buyers often ask.
What does buying support cost?
For you as the buyer, usually nothing. In Spain the seller pays the broker commission – even if the property you want is listed with another agency, we share the seller-side commission with them.
A buyer commission only applies if you hire us purely as a buyer's agent (for example to source off-market properties). We talk about that openly before anything starts.
Can we view properties from other agents too?
Yes. We work with all reputable agencies in southeast Mallorca. If your dream property is listed with a colleague, we'll come with you – provided you tell us about it before contacting the other agent yourself.
Once you've reached out to them directly, we can no longer act on your behalf.
What does a viewing with you look like?
We pick you up, walk through the property together, take time for your questions. Afterwards an espresso, honest feedback, no pitch.
Do you help with NIE, bank accounts, lawyer, notary?
Yes – we have a network of German-, English- and Spanish-speaking lawyers, tax advisors, and a gestoría. For the legal side we work closely with Valentin Quiroga in Palma. We recommend, you decide.
What happens after the purchase?
We stay reachable. Property management, tradespeople, moving logistics, license questions – you have our number.
First Steps
Let's just talk.
An open conversation, no commitment. You tell us what you're looking for – we listen and tell you honestly whether and how we can help.
+34 601 880 152crew@buena-vista-crew.comCarrer des Llombards 18, 07650 Santanyí